Privacy Policy

Effective Date: 1st August 2025

Last Updated: 1st August 2025

1. Introduction

This Privacy Policy explains how 54 Media LLC ("we", "us", "our") collects, uses, stores, and protects personal data when you use Vidstory, our AI-powered video creation platform. By using Vidstory, you agree to the terms in this policy.

We are based in Japan and serve a global audience. We comply with relevant privacy laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and Japan’s Act on the Protection of Personal Information (APPI).

2. Data Controller

54 Media LLC
2-6-2 Kamimae Cho, Mizuho-ku, Aichi, 4670832 Japan
Email: [email protected]

3. Information We Collect

  • Account Data: Name, email address, and password
  • Payment Data: Billing name, address, and payment method (processed via Stripe; we do not store card numbers)
  • Usage Data: Interactions with the platform, features used, and browsing activity
  • Content Metadata: Tags, video descriptions, topics, and settings used to generate video content (we do not store user-generated video files unless needed for support or testing with your permission)
  • Technical Data: IP address, browser type, operating system, and device type
  • Support Data: Email communications and inquiries

We do not knowingly collect data from children under age 13.

4. How We Use Your Data

  • Managing your account and subscription
  • Processing payments and renewals
  • Delivering and improving platform functionality
  • Supporting AI performance and feature enhancements
  • Communicating essential updates or service messages
  • Responding to inquiries or technical issues

5. Legal Basis for Processing (GDPR)

  • Contract: To deliver the service you’ve signed up for
  • Legitimate Interest: To improve our tools, ensure security, and monitor usage
  • Consent: For marketing communications or optional data uses
  • Legal Obligation: When required by law

6. Data Storage and Transfers

Your data is stored on servers hosted by DigitalOcean, a trusted infrastructure provider. These servers may be physically located outside your country, including in the United States or the European Union.

Where personal data is transferred internationally, we apply one or more of the following safeguards to ensure protection:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions for recognised countries
  • Contractual agreements requiring our service providers to protect data according to applicable privacy laws

DigitalOcean does not process or access user personal data on our behalf — they provide hosting infrastructure only.

7. Sharing Your Data

We do not sell your personal information. We may share data with:

  • Third-party providers: Including DigitalOcean (hosting), Stripe (payments), and AI service providers (OpenAI, Claude, Tube Chef, Flux)
  • Legal authorities: When required to comply with law or protect rights
  • Acquirers: In the event of a business sale or merger

All vendors are contractually bound to use your data only as needed and to maintain its security.

8. Cookies and Tracking

We use cookies to remember preferences, analyse usage, and improve performance. Cookies are also used by embedded third-party tools. You can disable or clear cookies in your browser settings. See our separate Cookie Policy for full details.

9. AI Processing and User Data

Vidstory uses artificial intelligence services to assist in video creation. The inputs you provide (such as topic, text prompts, or voice preferences) may be temporarily processed by third-party AI tools, but are not used to train those models. We do not allow any service to use identifiable user content for ongoing AI training unless explicitly stated and approved.

10. Your Rights (GDPR, CCPA, APPI)

You have the right to:

  • Access and update your personal data
  • Request deletion of your account and data
  • Export your data in a portable format
  • Object to certain uses
  • Withdraw consent at any time

To exercise these rights, email[email protected]. We respond within 30 days.

11. Data Retention

We retain your data for the duration of your account. After cancellation, we delete or anonymise your personal data within 30 to 90 days, unless we are legally required to keep it longer (e.g. tax compliance, fraud prevention).

12. Security

We use appropriate safeguards including encryption, access restrictions, secure server infrastructure, and staff confidentiality agreements. While no system is perfectly secure, we regularly review and update our protections.

13. Third-Party Links

Our platform may link to or integrate with other services. Their privacy practices are separate from ours. Review their policies before engaging with external links.

14. Changes to This Policy

We may update this policy to reflect legal, technical, or business changes. When we do, we’ll revise the “Effective Date” and post it on this page. Continued use of the platform means you accept the revised terms.

15. Contact

Email: [email protected]
54 Media LLC
2-6-2 Kamimae Cho, Mizuho-ku, Aichi, 4670832 Japan